In the early eighties, Pepsi ran a marketing campaign where they touted the success of their product over Coca-Cola in blind taste tests. They called this “The Pepsi Challenge”. Psychologists had already determined you choose your favorite products often not by their inherent value, but because the marketing campaigns and logos and such have cast a spell over you called brand awareness. People liked Coca-Cola’s advertising more than Pepsi’s, so even though they taste pretty much the same, when they saw that bright red can with a white ribbon people chose Coke. So for the Pepsi Challenge, they removed the logos. At first, the researchers thought they should put some sort of label on the glasses. So they went with M and Q. People said they liked Pepsi, labeled M, better than Coke, labeled Q. Irritated by this, Coca-Cola did their own study and put Coke in both glasses. Again, M won the contest. It turned out it wasn’t the drink; people just liked the letter M better than the letter Q. [You Are Not So Smart (2011), David McRaney]
The building blocks required to achieve success in a business domain and differentiate the company from its competitors: Core domains : The interesting problems. These are the in-house activities the company is performing differently from its competitors and from which it gains its competitive advantage. Generic domains : The solved problems. These are the things all companies are doing in the same way. There is no room or need for innovation here; rather than creating in-house implementations, it’s more cost-effective to adopt \ buy existing solutions. Supporting domains: The problems with obvious solutions. These are the activities the company likely has to implement in-house or outsourced, but that do not provide any competitive advantage. Domain experts are subject matter experts who know all the intricacies of the business that we are going to model and implement in code. In other words, domain experts are knowledge authorities in the software’s business domain. T
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